> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.flowlens.app/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Purchasing and Receiving Parts ❗️NOTE: A Purchase Request is required to raise a PO. This can originate from a confirmed warehouse order, confirmed sales order or a job card. [![](https://storage.crisp.chat/users/helpdesk/website/-/6/d/b/8/6db89fa0ecf23000/75ae6842-088f-4717-8d8d-5641d3_zrj9xp.jpg)](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29552828/0a9e743044a3ff0edbaf774c2e0e/user_cropped_screenshot.jpeg?expires=1784122200&signature=7fa1e58b199a21f58b0f04f48f2ff005b0d18ff460e6d2b6be3d0b5d1ba02018&req=0txqwFryrj9k2hL085Zhoa2qQUf4mQLtte1O46y%2FyogJuxTIcRmeEDS5eM2P%0A8GmTfRPEJ%2Foxi9O7%0A) To raise a PO select ***purchase orders***. [![](https://storage.crisp.chat/users/helpdesk/website/-/9/a/1/e/9a1ed71d1beeb800/c610111c-e7f3-47ed-a170-05c7f7_x4cn4p.jpg)](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29552848/da47c4e06cad31aa41fc78b63791/ascreenshot.jpeg?expires=1784122200&signature=e87d8c617a82e2ebb6765f8b96c3517d350b037712a7a7f276945fb46d7c4798&req=0txqwFryqD9k2hL085ZhoXVKsL8rWrqWGzPO1tp7y8phq9tWVRSm66a%2F3iCY%0A%2BZFa7EoCk11qFpwB%0A) Click ***new purchase order***. [![](https://storage.crisp.chat/users/helpdesk/website/-/3/e/1/8/3e18e5607b62a000/8a7dd4d7-98db-4498-8250-8e59eb_jf42mm.jpg)](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29552878/7f6fe91846068acc5c0cebeecbd1/ascreenshot.jpeg?expires=1784122200&signature=051b12f8d351edfafb3c6b197439b4fd10a1a50040de1be4e6aadacd24f1d1f1&req=0txqwFryqz9k2hL085ZhoVVHP8F0hA2tlTMfolzLLfLsxvcKhY7gErj5fqYF%0A2yIhQZyetg%2Bm6vNG%0A) Add the ***supplier*** & any other relevant info [![](https://storage.crisp.chat/users/helpdesk/website/-/5/f/b/c/5fbc453918c4e400/c572791e-1086-4a0b-a5a6-49ede8_150n40x.jpg)](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29552913/5aa895a0972a52ed075596e4d2d6/user_cropped_screenshot.jpeg?expires=1784122200&signature=f95b091cbe1cd226e5e01f801047f0f2342e66edc8354882408532db25c40053&req=0txqwFrzrTRk2hL085ZhoePqO4uyJjCBZiH2AFsr%2BfIEc03zf5bTTP48OFAK%0AwMKDt1cLiqtkI9JM%0A) Click ***create purchase order***. [![](https://storage.crisp.chat/users/helpdesk/website/-/b/f/1/f/bf1fa9b21ed50000/8a5b9328-dfd7-4069-9f36-a6cff1_57fi1u.jpg)](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29552953/263a75b5fc696ff2968767212eba/ascreenshot.jpeg?expires=1784122200&signature=400c463b58d566c26996fa5cdb5eec82600bf726aa42431c1ce244315bd6ae47&req=0txqwFrzqTRk2hL085ZhoZKUz1fkC%2F6Yck9LK50dptBMBEK36tV02LwI1Hgg%0Ax0cFuEHNDsQLs0Vr%0A) All the purchase requests for parts which are supplied by the supplier are available to add to the PO. Select as required and click ***add selected to purchase order***. [![](https://storage.crisp.chat/users/helpdesk/website/-/e/5/e/5/e5e5aed22f20f800/cd766064-b055-4b06-9b73-1d9770_3mhadm.jpg)](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29553088/6bf90581211e82923617955540e1/ascreenshot.jpeg?expires=1784122200&signature=1975ddfe80ef7f52a3fe9b7dea7e9ee4e3f176af2dc3926c14636b8454f864fa&req=0txqwFv6pD9k2hL085ZhoaqcU1IVwoulB3THfKJcEU2jez1cDuXNNgV5ASr1%0ANNwnpGC0i8taiN4N%0A) Clicking the (pencil) edit ***icon*** will allow you to adjust the purchase price if required. [![](https://storage.crisp.chat/users/helpdesk/website/-/1/0/0/e/100e7542d654c800/d2f7a87d-ce7e-47e3-801b-2b1ac2_1eqmwek.jpg)](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29553167/6ca52f7996888d919c407bb5d564/ascreenshot.jpeg?expires=1784122200&signature=544c17ee74c655b47f4074e32da216bb078c5ec402841f740e06afdb6918fb4c&req=0txqwFv7qjBk2hL085ZhoWp0QDX94%2FSKzJlzeX8EIw76N7sRljecHIBs08ox%0Av7dcYJ1VYZYe9mtj%0A) Amend if required & ***update line item***. [![](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29553246/d239769dd0cffaee18a7c8e41da5/ascreenshot.jpeg?expires=1784122200&signature=fbbd2e88f3153ccb7f826578c8f67db8350aa1a080a192de4ada11eea038b059&req=0txqwFv4qDFk2hL085ZhoQaVu81nYaDkbSw3XjZPMFRXHwXktsHJybcUseN0%0AffudKt6P19HF%2FAVg%0A)](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29553246/d239769dd0cffaee18a7c8e41da5/ascreenshot.jpeg?expires=1784122200&signature=fbbd2e88f3153ccb7f826578c8f67db8350aa1a080a192de4ada11eea038b059&req=0txqwFv4qDFk2hL085ZhoQaVu81nYaDkbSw3XjZPMFRXHwXktsHJybcUseN0%0AffudKt6P19HF%2FAVg%0A) When ready click ***Mark as Ready to Send*** [![](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29553345/4336032883fb80f883b9f1a38f17/ascreenshot.jpeg?expires=1784122200&signature=e399e782a38cc2048d8492abbf47d5f0d8cd9e86eb1b45f18277f4bce0e7c119&req=0txqwFv5qDJk2hL085ZhobTsnCYdeqKcGhK2GFDxCyF6WPL6LZSaPXaYcGSZ%0AKNkvtYDVjeSBClG1%0A)](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29553345/4336032883fb80f883b9f1a38f17/ascreenshot.jpeg?expires=1784122200&signature=e399e782a38cc2048d8492abbf47d5f0d8cd9e86eb1b45f18277f4bce0e7c119&req=0txqwFv5qDJk2hL085ZhobTsnCYdeqKcGhK2GFDxCyF6WPL6LZSaPXaYcGSZ%0AKNkvtYDVjeSBClG1%0A) Click "***Mark As Ready To Send***" [![](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29553410/88b95260a68bd29ccb1613684c17/ascreenshot.jpeg?expires=1784122200&signature=c65ed7f32607e9506e496dc410ad7bb3af656e3def0e52e71e8bffd6cb0a232b&req=0txqwFv%2BrTdk2hL085ZhoSBhUezM3wa5m6Mn4wDkQgOKf30WbqGtiRrkG8rr%0AuOpoczMBf7cljotH%0A)](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29553410/88b95260a68bd29ccb1613684c17/ascreenshot.jpeg?expires=1784122200&signature=c65ed7f32607e9506e496dc410ad7bb3af656e3def0e52e71e8bffd6cb0a232b&req=0txqwFv%2BrTdk2hL085ZhoSBhUezM3wa5m6Mn4wDkQgOKf30WbqGtiRrkG8rr%0AuOpoczMBf7cljotH%0A) Click "***Mark As Sent***" [![](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29553560/71e60165c728857d8c03eecd3404/ascreenshot.jpeg?expires=1784122200&signature=4d943452e0b4d4513581cd7660b244a4f77ef90f7661ac2ee7308f3994dfa29e&req=0txqwFv%2Fqjdk2hL085ZhoWa21joBx13IO%2F5nuTlIjxkeK93hPFpI2JL5qUcg%0AwV20%2FnzJ8kqvJpLg%0A)](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29553560/71e60165c728857d8c03eecd3404/ascreenshot.jpeg?expires=1784122200&signature=4d943452e0b4d4513581cd7660b244a4f77ef90f7661ac2ee7308f3994dfa29e&req=0txqwFv%2Fqjdk2hL085ZhoWa21joBx13IO%2F5nuTlIjxkeK93hPFpI2JL5qUcg%0AwV20%2FnzJ8kqvJpLg%0A) Click "***Mark As Sent***" [![](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29553714/79eba10e5479cf93eac238222f05/ascreenshot.jpeg?expires=1784122200&signature=31ab2293f96fa0357b1d0e2baf860c5f37ff351ade6544db7126e3f048790171&req=0txqwFv9rTNk2hL085ZhoRss0i%2BiN%2BKs43bk5gp49EbxR51sdcm%2FJZ17t2Wp%0AAC%2FcFIsWQAJ4q8Hw%0A)](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29553714/79eba10e5479cf93eac238222f05/ascreenshot.jpeg?expires=1784122200&signature=31ab2293f96fa0357b1d0e2baf860c5f37ff351ade6544db7126e3f048790171&req=0txqwFv9rTNk2hL085ZhoRss0i%2BiN%2BKs43bk5gp49EbxR51sdcm%2FJZ17t2Wp%0AAC%2FcFIsWQAJ4q8Hw%0A) To receive parts create a new parts receipt. [![](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29553842/7709a499c7610ced3244c2f91e84/ascreenshot.jpeg?expires=1784122200&signature=1b74d33b14cea17ba9a66a977101cb7f4a372b1070c0a459bb28d118736c9741&req=0txqwFvyqDVk2hL085ZhoSDsLOo%2F7AC6EaSBTEj6fg4Lay3nYrJfKHFWytsd%0Axl5WEEngxToIAK00%0A)](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29553842/7709a499c7610ced3244c2f91e84/ascreenshot.jpeg?expires=1784122200&signature=1b74d33b14cea17ba9a66a977101cb7f4a372b1070c0a459bb28d118736c9741&req=0txqwFvyqDVk2hL085ZhoSDsLOo%2F7AC6EaSBTEj6fg4Lay3nYrJfKHFWytsd%0Axl5WEEngxToIAK00%0A) Click "**Receive Parts**" [![](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29553944/6b5ceed0a43eb6c410cd49121bc3/ascreenshot.jpeg?expires=1784122200&signature=88be5f5d8272377043521b05fa4f8e0eb7d1e334d62cdf4c521c7ad949b48d6d&req=0txqwFvzqDNk2hL085ZhoXim923jWXNFBsTNfIg%2FVLykQgDIiAaXTY%2FOp9LG%0Ajb7l3NFzrPh1xwqn%0A)](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29553944/6b5ceed0a43eb6c410cd49121bc3/ascreenshot.jpeg?expires=1784122200&signature=88be5f5d8272377043521b05fa4f8e0eb7d1e334d62cdf4c521c7ad949b48d6d&req=0txqwFvzqDNk2hL085ZhoXim923jWXNFBsTNfIg%2FVLykQgDIiAaXTY%2FOp9LG%0Ajb7l3NFzrPh1xwqn%0A) Click "***Create Parts Receipt***" ensuring the date received is correct. [![](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29554057/f604b72f4ec7f5c189d781c846b5/ascreenshot.jpeg?expires=1784122200&signature=c87dc2c38e6bbab9429a7561a08417985f487cdf4be6251e1f96dbfc85f0b6ac&req=0txqwFz6qTBk2hL085ZhoQAakTOkwYXPDcWz9Gow8CoCEVuXf6M%2FI%2FOoY%2FWN%0AMZmBoTPkow5QF01p%0A)](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29554057/f604b72f4ec7f5c189d781c846b5/ascreenshot.jpeg?expires=1784122200&signature=c87dc2c38e6bbab9429a7561a08417985f487cdf4be6251e1f96dbfc85f0b6ac&req=0txqwFz6qTBk2hL085ZhoQAakTOkwYXPDcWz9Gow8CoCEVuXf6M%2FI%2FOoY%2FWN%0AMZmBoTPkow5QF01p%0A) Click "***Add Line Items***" [![](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29554136/42d8a5bdaee642338fb3a800302c/ascreenshot.jpeg?expires=1784122200&signature=9227715b015189e39952e65c61b301ea48af4949b8c8666bf33a732561233736&req=0txqwFz7rzFk2hL085ZhoZodb%2B3JPLJTOtyOsWMT3P0VIODzVPHYU%2FIcLz0b%0A1bznyTX3WjNMle7p%0A)](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29554136/42d8a5bdaee642338fb3a800302c/ascreenshot.jpeg?expires=1784122200&signature=9227715b015189e39952e65c61b301ea48af4949b8c8666bf33a732561233736&req=0txqwFz7rzFk2hL085ZhoZodb%2B3JPLJTOtyOsWMT3P0VIODzVPHYU%2FIcLz0b%0A1bznyTX3WjNMle7p%0A) Multiple PO's can be received in a parts receipt. Enter the PO number you are receiving. Click ***add line items***. [![](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29554223/e16ac341fe413bb366b02e117679/ascreenshot.jpeg?expires=1784122200&signature=2821b73b9cde96b23c587e1efa884465f5d2669b6933ec009cd0864ecb73a414&req=0txqwFz4rjRk2hL085ZhobJYyQbIHh%2FgIIoG81g7pdbBOW9E9ygMvITovQrG%0AL%2BrLAsoWSAPELbeI%0A)](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29554223/e16ac341fe413bb366b02e117679/ascreenshot.jpeg?expires=1784122200&signature=2821b73b9cde96b23c587e1efa884465f5d2669b6933ec009cd0864ecb73a414&req=0txqwFz4rjRk2hL085ZhobJYyQbIHh%2FgIIoG81g7pdbBOW9E9ygMvITovQrG%0AL%2BrLAsoWSAPELbeI%0A) You'll see all the available parts on the PO. The (pencil) ***edit icon*** allows you to edit the quantity for partial deliveries. Repeat the process to receive parts from other PO's. [![](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29554324/2c52c937ffc3cfdd79579a99a2ab/ascreenshot.jpeg?expires=1784122200&signature=16948637961af8ea825d35907d25c22a0d4bdcdac1ae07d55cba4e4acced4cac&req=0txqwFz5rjNk2hL085ZhoejBO5la19wYTLn2SNp2wrdBcEARiG3JIXDCe1Gs%0A60KHZ14SS27XlM2V%0A)](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29554324/2c52c937ffc3cfdd79579a99a2ab/ascreenshot.jpeg?expires=1784122200&signature=16948637961af8ea825d35907d25c22a0d4bdcdac1ae07d55cba4e4acced4cac&req=0txqwFz5rjNk2hL085ZhoejBO5la19wYTLn2SNp2wrdBcEARiG3JIXDCe1Gs%0A60KHZ14SS27XlM2V%0A) To complete the part receipt select ***receive items*** from the actions menu. [![](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29554418/095712e404431b2225928e565ba0/ascreenshot.jpeg?expires=1784122200&signature=17cc26dd8d1178cfedaa4c74126a73d90a033c16c277d18e466b22d5a0375e7e&req=0txqwFz%2BrT9k2hL085ZhoRI3SUSS38Iq83QU2Q8nCYLGJR8cR0jSOF%2FVuB62%0AzYTuElOJg7xfXcqy%0A)](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29554418/095712e404431b2225928e565ba0/ascreenshot.jpeg?expires=1784122200&signature=17cc26dd8d1178cfedaa4c74126a73d90a033c16c277d18e466b22d5a0375e7e&req=0txqwFz%2BrT9k2hL085ZhoRI3SUSS38Iq83QU2Q8nCYLGJR8cR0jSOF%2FVuB62%0AzYTuElOJg7xfXcqy%0A) Click ***Receive Items*** to confirm & complete the process. [![](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29554461/a54f8e8cbca4eeaf23ea76a22690/ascreenshot.jpeg?expires=1784122200&signature=8bc52a1fcf07b3314eb6425d4fc3710b665cbdc3b4b6134168f515c1b5c0e2f9&req=0txqwFz%2BqjZk2hL085Zhocyek2LhKW0OGo%2BLMefqzT1gDNhv%2BRnZ6Znk8%2F%2BB%0AZ4heeab6LqFk3SGl%0A)](https://downloads.intercomcdn.eu/i/o/mb5hkixl/29554461/a54f8e8cbca4eeaf23ea76a22690/ascreenshot.jpeg?expires=1784122200&signature=8bc52a1fcf07b3314eb6425d4fc3710b665cbdc3b4b6134168f515c1b5c0e2f9&req=0txqwFz%2BqjZk2hL085Zhocyek2LhKW0OGo%2BLMefqzT1gDNhv%2BRnZ6Znk8%2F%2BB%0AZ4heeab6LqFk3SGl%0A)